Privacy Policy

1. Data controller

MagaSoft (magasoft.tech) is responsible for the processing of personal data collected through this website.

2. Data we collect

We only collect personal data that users voluntarily provide through the contact form and the demo or quote request form:

• Full name
• Email address
• Workshop or company name and phone number (if provided)
• Type of request and the content of the message sent

We do not collect browsing data, tracking cookies or third-party information. To prevent automated submissions, the server may temporarily keep a technical record of attempts tied to the IP address, which is not used for any other purpose.

3. How we use data

The data collected is used exclusively to:

• Reply to enquiries and to requests for information, a demo or a quote about our services and products
• Communicate with potential clients interested in development projects

We do not sell, transfer or share personal data with third parties under any circumstances.

4. Legal basis

Processing is based on the user's express consent when submitting the form, in accordance with Costa Rica's Law No. 8968 on the Protection of Individuals regarding the Processing of their Personal Data.

5. Data retention

Data is kept only for as long as needed to handle the requested communication. Once the relationship ends, the data is securely deleted.

6. User rights

Every user has the right to:

• Access the personal data we hold about them
• Request correction of inaccurate data
• Request deletion of their data
• Object to the processing of their data

To exercise any of these rights, contact us at info@magasoft.tech.

7. Cookies

This website does not use tracking, analytics or advertising cookies. No cookies are installed on the visitor's device. The site stores only your language preference in the browser.

8. Security

We adopt reasonable technical and organizational measures to protect personal data against unauthorized access, loss or disclosure.

9. Changes to this policy

We reserve the right to update this policy at any time. The date of the last update is shown at the top of the document. Continued use of the website implies acceptance of the current version.